This intranet system was built for PHH Europe Ltd. to capture the details of prospects phoning for details of personal leasing schemes. These schemes are provided by 3rd parties such as The Woolwich and Frizzells, with PHH managing the vehicle ordering, provision and maintenance packages.

By using this system the call centre team were able to utilise extra staff quickly and with minimumal training overheads to overcome peaks of demand. The use of a browser based system meant that the system could be easily deployed wherever required in the organisation.

Technologies

	Oracle 8 database
	Oracle Application Server 4
	Javascript validation and navigation
	Integration with Microsft Word for mailing labels